Need help with your refund or device?

Contact the ObstaX team if you need help with the cancelled pre-order round, refund arrangements, future availability, or general questions.

Email support

support@obstax.sg

Email us if you need help with refund arrangements, updating your contact details, or future ObstaX Mini availability.

WhatsApp support

Message us on WhatsApp if you need a quicker reply about your refund arrangement or contact details.

What happened to the recent pre-order round?

This round of ObstaX Mini pre-orders has been cancelled.

Will existing pre-orders be refunded?

Yes. We have agreed to refund all existing pre-orders from this round.

Do I need to contact ObstaX to get my refund?

No immediate action is needed. The ObstaX team will contact every pre-order customer individually with the refund arrangement.

Can I still register interest for ObstaX Mini?

Yes. You can contact us by email or WhatsApp if you would like to receive future availability updates.

Who should I contact if my payment details have changed?

Please email or WhatsApp ObstaX support so we can update the details needed for your refund.